Billing Terms & Conditions

Last updated: 9 Oct 2026

1. Introduction and Acceptance

These Payment and Billing Terms and Conditions ("Terms") govern all purchases made on the Adele Fontaine website. By placing an order, you confirm that you have read, understood and agree to these Terms, together with our Terms of Service, Shipping Policy, Return & Refund Policy and Privacy Policy.

In these Terms, "Adele Fontaine", "we", "us" and "our" refer to Adele Fontaine, 200 Airport Rd, Lakewood, NJ 08701, United States. "You" and "your" refer to the customer placing the order.

You must be at least 18 years old, or the age of majority where you live, and legally authorized to use the payment method you provide.

2. Accepted Payment Methods

We accept the following payment methods at checkout:

Payment method	Type
Visa	Credit and debit card
Mastercard	Credit and debit card
American Express (Amex)	Credit card
PayPal	Digital wallet (PayPal balance or linked funding source)
Apple Pay	Digital wallet (supported Apple devices and Safari)
Google Pay	Digital wallet (supported Android devices and browsers)
Shop Pay	Accelerated checkout (saved card and shipping details)

We do not accept cash, checks, money orders, bank wire transfers, cryptocurrency or cash on delivery. Availability of digital wallets may depend on your device, browser and the region where your account was issued.

When you pay with PayPal, Apple Pay, Google Pay or Shop Pay, that provider's own terms and privacy policy also apply. Shop Pay Installments, where offered, are provided by a third-party lender and are subject to approval and that lender's terms; Adele Fontaine is not a party to that credit agreement.

3. Pricing and Currency

All prices on our website are displayed and charged in United States Dollars (USD).

International cards: If your card or wallet is issued outside the United States, your bank or payment provider may convert the USD amount into your local currency and may charge foreign transaction or currency conversion fees. These fees are set by your provider, not by Adele Fontaine, and are not refundable by us.
Price changes: Prices may change at any time without notice. The price that applies to your order is the price shown at checkout when you place the order.
Pricing errors: Despite our efforts, an item may occasionally be listed at an incorrect price. If we discover an error, we will contact you and give you the choice to confirm the order at the correct price or cancel it for a full refund. If we cannot reach you, the order will be cancelled and any amount charged will be refunded.
Sale items: Promotional and sale prices are valid only for the stated period and while stock lasts.

4. Taxes, Duties and Shipping Charges

The price you see at checkout is the total you pay for your products.

Taxes included: All prices include applicable sales tax. No additional sales tax is added at checkout.
Duties and customs included: All applicable import duties, customs fees and brokerage charges are included in our prices. You will not be asked to pay any additional duties or customs charges on delivery.
Free US shipping: Shipping is free on all orders delivered to an address within the United States, with no minimum order value.
Orders outside the United States: Where we ship internationally, any shipping cost will be shown clearly at checkout before you pay.

If a carrier or customs authority requests payment from you for a delivery from Adele Fontaine, please do not pay it. Contact us first at info@adelefontaine.com and we will resolve it with the carrier.

5. Payment Authorization, Processing and Order Acceptance

Payment is taken in full at the time you place your order.

Authorization: When you submit your order, you authorize Adele Fontaine and our payment processors to charge the full order total to your selected payment method. Your card issuer may place a temporary authorization hold for this amount.
Order confirmation: After checkout you will receive an order confirmation email. This email confirms that we have received your order; it does not mean your order has been accepted.
Acceptance: Your order is accepted when we ship it and send you a shipping confirmation. We reserve the right to refuse or cancel any order, for example because of stock availability, pricing or product information errors, suspected fraud, or failed payment verification.
Cancelled orders: If we cancel an order after payment, we will refund the full amount to your original payment method, or release any authorization hold.

Authorization holds that are not captured are released by your bank, usually within 3 to 10 business days. Release timing is controlled by your card issuer.

6. Billing Information, Payment Security and Fraud Prevention

You agree to provide current, complete and accurate billing and account information, including your name, billing address, email address and phone number, and to update it promptly if it changes.

Secure processing: All payments are processed through PCI DSS-compliant payment providers over encrypted (SSL/TLS) connections. Adele Fontaine does not store your full card number or security code on our servers.
Verification: We may use address verification, 3-D Secure (such as Visa Secure, Mastercard Identity Check or American Express SafeKey) and automated fraud screening. We may contact you to verify an order before it ships.
Billing and shipping addresses: If your billing and shipping addresses differ, your order may require additional verification.
Suspected fraud: We reserve the right to cancel any order we reasonably believe is fraudulent or unauthorized and to report suspected fraud to the relevant authorities and payment providers.

How we collect and use your personal information is described in our Privacy Policy.

7. Declined Payments, Refunds, Billing Errors and Chargebacks

Declined payments. If your payment is declined, your order will not be processed. Please check your details, contact your card issuer or payment provider, or choose another payment method. We are not responsible for any fees your bank charges for a declined transaction.

Refunds. Approved refunds are issued to the original payment method used for the order, in USD. We process approved refunds within 7 business days of approval, your bank or payment provider may take a further 5 to 10 business days to show the credit. Refunds to PayPal, Apple Pay, Google Pay and Shop Pay follow the funding source used for the purchase.

The amount refunded in your local currency may differ from the original charge because of exchange-rate changes, and Adele Fontaine is not responsible for that difference. Eligibility for returns and refunds is set out in our Return & Refund Policy.

Billing errors. If you believe you have been charged incorrectly or more than once, contact us within 30 days of the charge at info@adelefontaine.com with your order number. We will investigate and correct any confirmed error promptly.

Chargebacks. Please contact us before disputing a charge with your bank; most issues can be resolved quickly and directly. If a chargeback is filed, we will provide order, payment and delivery records to the payment provider. Where a chargeback is found to be unjustified, we reserve the right to recover the amount owed and to refuse future orders.

8. Promotions and Discount Codes

Discount and promotional codes must be entered at checkout and cannot be applied after an order is placed. Unless stated otherwise, only one code may be used per order, codes cannot be combined with other offers, and they have no cash value. If you return items bought with a discount, the refund will reflect the price actually paid. We may withdraw or change any promotion at any time and may cancel orders that misuse a code.

9. Changes to These Terms

We may update these Terms at any time by posting the revised version on our website with a new "Last updated" date. The Terms in effect when you place your order apply to that order.

10. Governing Law

These Terms are governed by the laws of the State of New Jersey and applicable United States federal law, without regard to conflict-of-law principles. Nothing in these Terms limits any rights you have under applicable consumer protection law.